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Job Details

Practice Manager - Handle with Care Veterinary Hospital

Company name
Connecticut Veterinary Medical Association

Derry, NH, United States

Employment Type

Manager, Veterinary

Posted on
Oct 16,2019

Valid Through
Jan 29,2020

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Practice Manager - Handle with Care Veterinary Hospital

Handel with Care Veterinary Hospital


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October 16, 2019


Derry, New Hampshire

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Type & Experience Level:

Full Time - One to seven years


Practice Manager


Private Practice

Preferred Education:

High School

Handle With Care Veterinary Hospital is hiring an experienced Practice Manager to lead our amazing team!

If you are interested in a unique opportunity to be a part of something great and want to lead a team of professionals dedicated to providing excellent patient and customer care, this is the opportunity you have been looking for!

Why work at Handle With Care Veterinary Hospital?

Handle with Care Veterinary Hospital is located in charming Derry, New Hampshire. We have a highly trained staff and offer a variety of services to keep pets happy and healthy. We have a passion for supporting an emotionally intelligent atmosphere with a culture that understands the importance of a great work/life balance! This area is a wonderful place to live and work!

Job Overview:

The Practice Manager (PM) is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem-solving to improve client service and employee engagement. Typically, the PM is the “Integrator” on the hospital's accountability chart and participates in the Pathway Planning leadership meetings.

The manager exercises sound judgment, and the willingness and capability to make decisions.

PM oversees the business activities of the hospital, including hiring and training hospital staff; working with Pathway finance to prepare and manage budgets; monitoring and analyzing key performance indicators; setting fees; maintaining inventory and an inventory control system; managing the hospital software, and implementing safety and security procedures.

Culture and Work Environment

Communicates the practice's values and mission to the team. Motivates staff, and helps build and maintain morale.

Upholds core values and standards.

Holds regular staff meetings, including a component of mandatory training on standards of service and standards of care.

Promotes a cooperative working environment among staff members; understands the value of teamwork.

Is enthusiastically willing to perform as necessary to help the hospital function as a unit.

Promotes continuous quality improvement (CQI) to ensure the practice's success and achieve the vision.


Ability to analyze various sources of data in order to establish priorities and initiate operational programs

Sound personal judgment in decision-making

Capable of leading, managing, and coaching staff at all levels

Demonstrated competence in all aspects of staff management, including hiring and firing

Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.

Excellent interpersonal communication skills;

A commitment to outstanding client service.

Demonstrated competence in budgeting and financial reporting, including reading and analyzing a P&L statement

Solid math and Excel/spreadsheet skills.

Certified Veterinary Practice Manager designation or equivalent work experience

Three years of supervisory experience.

Preferred: Bachelor's degree in business or related field.

Preferred: three years or more of managing a veterinary practice.

Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.

Availability to occasionally work uncommon hours and overtime, and to be subject to recall for business emergencies.

We offer an amazing benefits package that includes health, vision, dental, life, 401k, paid time off as well as pet benefits!

Apply today! We look forward to hearing from you!

Apply Here


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Connecticut Veterinary Medical Association

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