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Job Details

Veterinary Receptionist

Company name
Rural King

Location
Mattoon, IL

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Profile

Job Title:  Veterinary Receptionist    

Reports To:  Associate Veterinarian

Job Location:  Store Location

FLSA Status:  Non - Exempt

JOB SUMMARY:

The purpose of the Veterinary Receptionist is to be team and client service oriented. Our focus is professionalism, being friendly and helpful while catering to our patient's and client's needs. Candidates must also be independent workers, self-starters, able to effectively utilize down-time and multi-task, maintain an impeccably clean facility, follow instructions, and possess excellent verbal and written communication skills; both amongst staff members, clients and veterinarians.

JOB DUTIES AND ESSENTIAL FUNCTIONS:

Candidates must also pay close attention to detail

May be required to perform other duties

Ensuring that clients and pets feel welcome and comfortable

Providing compassionate and diplomatic client service

Answering the telephone and scheduling appointments

Maintaining charts and computer records

Filling prescriptions as need as directed by a veterinarian, and explaining prescription directions

Suggesting retail products and other services to clients

Keeping our facilities clean and well maintained

Collecting payments for services

QUALIFICATIONS:

Possess excellent verbal and written communication skills

Candidates must also pay close attention to detail

Previous experience working in a veterinary hospital, restaurant, retail, or service business

Must be friendly, outgoing and people oriented

Excellent phone skills (speak with a smile!), be well groomed, and organized and dependable

Applicants must have daytime and evening availability during the week and on weekends

SUPERVISORY RESPONSIBILITIES:

None

MACHINES AND EQUIPMENT USED:

General office equipment such as telephone, copy machine, fax machine, calculator, computer

PHYSICAL REQUIREMENTS

Good visual acuity and ability to communicate

Ability to sit and/or stand for long periods of time

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

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Company info

Rural King
Website : http://www.ruralking.com/

Company Profile
Rural King Supply planted its roots in Mattoon, Illinois in 1960. Since that time Rural King has added 76 stores in a ten state area (Illinois, Indiana, Kentucky, Tennessee, Ohio, Michigan, Missouri, Pennsylvania, West Virginia, and Florida). The heart of Rural King is the corporate office, distribution center and flagship store, located in its city of origin, Mattoon IL.

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