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Inside Sales Representative - MWI

Location
Boise, ID

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Inside Sales Representative - MWI','00001Q4Q','!*! Are you looking to make a difference in a patient’s life?  At MWI Animal Health, you will find an innovative culture that is patient focused and dedicated to making a difference.  As an organization, we are united in our responsibility to create healthier futures. ','!*!Position Hours: Monday to Friday 10:00 am to 7:00 pmTraining Schedule: Monday to Friday 9:00 am to 6:00 pm ','!*!
An Inside Sales Representative will generate income by assisting clients and their staff using both
phone sales strategies and superior customer service skills. This will be
primarily accomplished by answering incoming calls and making outbound calls to
existing and potential accounts.


PRIMARY DUTIES AND RESPONSIBILITIES:



Answer incoming calls promptly to help maintain established service level
for call center.
Assist the client in the research and purchase of items that are both
stocked and non-stocked by MWI and manufacturer partners.
Deliver excellent customer service by communicating with purchasers and
utilizing reference materials, as needed, to follow through with
clients.
Make outbound calls to clients for purpose of increased sales.
Assist clients with questions or concerns while maintaining a professional
and friendly attitude.
Generate sales that meet or exceed individual goals based upon call center
medians.
Assist clients with the return of incorrect or damaged merchandise within
the guidelines established by MWI and the manufacturers we represent.

Attend weekly sales meetings to keep informed on new products, changes
within the industry, and changes within MWI.
Travel requirements are minimal.
For ISR’s teamed with Outside Sales Representatives (OSR’s):

Process orders for OSR’s promptly and accurately.
Monitor the backorder status in the territory for which the ISR is
responsible.
Gather information regarding the assigned territory and share any necessary
information with OSR partner (e.g., changes in staff, disgruntled clients,
suspicious purchasing practices).
Contact clients in territory to gather information, offer appropriate
specials and programs, and communicate industry information, which might affect
or benefit the client and MWI
','!*!
Associate’s degree in Veterinary Technology or bachelor’s degree in an animal
health field is preferred, but not required. Three or more years experience
working in a veterinary clinic or two or more years in a call center environment
with an animal health products distributor or manufacturer is necessary.


MINIMUM SKILLS, KNOWLEDGE AND ABILITY
REQUIREMENTS:


Know the Product: Displays knowledge and proficiency in
explaining, selling, and administering products; refers customers to appropriate
resources within the organization.
Speak Effectively: Speaks effectively in individual or group
situations (e.g. meetings, presentations, interviews) including appropriate
nonverbal communications; able to recognize and present information to others;
recognizes different methods for communicating the same information and selects
the best method; strives for positive, high-impact delivery.
Customer Service: Is customer oriented, sensitive, and
responsive to customer needs and priorities; establishes effective working
relationships with customers and gains their respect and loyalty; identifies and
takes appropriate action on customer needs.
Sense of Urgency: Demonstrates the ability to respond
quickly to changes in day-to-day operation as it relates to department
priorities.
Self Motivated: Develops work objectives and action plans
for self; establishes realistic priorities, personal checkpoints and performance
indicators; develops an effective strategy for reporting progress and ensuring
accomplishment of goals.
Work Commitment: Pursues commitments and action plans until
the desired objective is achieved or is no longer reasonably attainable; strives
to achieve organizational and individual performance goals; willingly expends
extra effort when necessary to get the job done.

','','','!*! We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.



Healthcare for associates and eligible dependents, same-sex and domestic partners
Paid time off, including vacations and holidays
Paid volunteer time off
Life insurance and disability protection
Pet insurance
Employee Stock Purchase Program
Retirement benefits and more…


Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.


','!*! We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.



Healthcare for associates and eligible dependents, same-sex and domestic partners
Paid time off, including vacations and holidays
Paid volunteer time off
Life insurance and disability protection
Pet insurance
Employee Stock Purchase Program
Retirement benefits and more…


Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.


','!*! AmerisourceBergen is a publicly traded Fortune 12 global healthcare solutions company and is one of the world's largest pharmaceutical services companies. Powered by our associates around the world, we provide pharmaceutical products and business solutions that improve access to care.  We operate the backbone of the healthcare supply chain. We drive the future of local care delivery.  We guide medical innovations to market.  We create healthier futures. ','!*! AmerisourceBergen is a publicly traded Fortune 12 global healthcare solutions company and is one of the world's largest pharmaceutical services companies. Powered by our associates around the world, we provide pharmaceutical products and business solutions that improve access to care.  We operate the backbone of the healthcare supply chain. We drive the future of local care delivery.  We guide medical innovations to market.  We create healthier futures. ','United States-Idaho-Boise','3041 W. Pasadena Dr','','Boise','83705','','','Acquisition - MWI','Sales Jobs','Full-time','Equal Opportunity Employer/Minority/Female/Disability/Veteran','Inside Sales Representative - MWI

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