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Job Details

VCA Animal Hospital Contracts Coordinator

Company name
VCA Inc. is seeking an VCA Animal Hospital

Los Angeles, CA

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is seeking an VCA Animal Hospital Contracts Coordinator

to join the Purchasing Team

at our Support Office in West Los Angeles, California.


Founded in 1986, VCA Inc. is currently a leading provider of pet health care services in North America. VCA operates a nationwide clinical laboratory system and over 800 free-standing animal hospitals in 42 states and 4 Canadian Provinces. VCA has an excellent reputation in the pet health care industry, and we are committed to setting the standard in veterinary medicine. VCA's strategy for the future is to acquire and manage high quality veterinary practices while providing the best possible veterinary care to our client's pets.


The VCA Animal Hospital Contracts Coordinator acts as a liaison to more than 800 veterinary hospitals in the United States to assist with the national strategic partner relationships that provide services and equipment to VCA Animal Hospitals. You will be responsible for reviewing service agreements and contracts as they relate to the major equipment (i.e. ultrasound machines, in-house lab machines, etc.), as well as communicating to the hospitals about contract changes or updates.

The Purchasing group in the VCA Support Office serves as a resource and support for VCA’s 800 locations throughout the US on purchasing needs for medical supplies.


Assist with contract and service agreement review and implementation for the national accounts/agreements put in place with preferred national partners for both new contracts and contract renewals.

Work with preferred partners to ensure that both parties honor and abide by the terms and conditions of the national agreement(s) signed into place.

Provide exceptional customer service to VCA Animal Hospitals when questions and/or issues arise related to service contracts. Serve as a liaison to the national partners to assist with settling/resolving issues that may arise between VCA Animal hospitals and preferred partners.

Communicate directly with the VCA Animal Hospitals regarding any and all contract changes or updates. Assist with communications to the hospitals regarding what approved and non-approved products (and equipment) are available for purchase.

Place orders for major in-house diagnostic laboratory equipment. May help with placing orders for other equipment, as necessary.

Responsible for all service agreement/contract renewals/cancelations, for diagnostic equipment with, but not limited to, nationally preferred partners.

Assist with the roll out of new services and products from new vendors to VCA Animal Hospitals.

Perform any and all related assignments as directed by VP of purchasing.

Qualifications (Education & Experience):

Experience working in the veterinary industry (previous experience as a Veterinary Technician and experience working in veterinary hospital a strong plus!).

Previous experience with reviewing contracts is required.

Experience in customer service and vendor relations.

Knowledge of veterinary medical equipment required.

Strong MS Office skills.

Strong communication skills.

Highly organized with strong attention to detail.

Ability to work independently, with other members of the VCA Purchasing Team & with Animal Hospitals, as well as collaborate with our vendors in an exciting and rewarding environment responding to the needs of the VCA community of animal hospitals across the country.


We offer competitive compensation along with a comprehensive benefits package, including: medical/dental/vision and paid vacation/sick days (for F/T employees), 401(k), generous employee pet discounts and more!


Work is generally performed in an office environment. Ability to sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).


f interested in this opportunity, please click the “Apply” link below.


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Company info

VCA Inc. is seeking an VCA Animal Hospital

Company Profile

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